Terms & Conditions

Please read the following terms and conditions carefully.

By ordering books from www.highstat.com you are deemed to have understood and accepted these terms and conditions. The supplier of the books is Highland Statistics Ltd. Registered in Scotland No. 205393. Registered Office: 6 Laverock Road, Newburgh, AB41 6FN, United Kingdom. VAT No: GB 827587093. You may contact us via the above address, by email highstat@highstat.com or telephone 0044 1358 788177. 

Orders and Contract Formation

Your order is accepted and a contract formed between you and Highland Statistics Ltd. when payment is received.

Pricing

All products are charged in UK Pounds Sterling (GBP). 

Cancellation

Under the UK Distance Selling Regulations 2000 you have the right to cancel your order within 7 working days following receipt of your Goods. You must inform us of cancellation via email (highstat@highstat.com) within 7 working days following the date of receipt. You should return the products to us as soon as possible after informing us of your cancellation. If you return products to us that are lost or damaged in transit, we may charge you or not refund amounts that are attributable to the loss or damage. No refund will be given if there is any evidence that the product was photocopied.

For full details of your rights under the UK Distance Selling Regulations, please contact your local Trading Standards office or Citizens' Advice Bureau.

The UK Distance Selling Regulations pertain ONLY to non-business customers from European countries.

Law

Our agreement with you is based upon English law and the laws applicable to this agreement are the laws of England and Wales.

Delivery

Every effort is made to ensure that products are delivered on the time indications provided below. Highland Statistics Ltd. cannot be held responsible for any parcel not arriving within any guaranteed time due to circumstances beyond their control. 

 Delivery to the EU

Delivery time for European orders will be approximately 5-10 working days.

Delivery to the rest of the world

Delivery time will vary depending on country, but will be approximately 10-20 working days. All Import Taxes (and Duty) are payable by the customer.

Claims

Claims for non-delivery must be made within 30 days from the stipulated delivery time. Claims for shortages and damages must be made within 7 working days from date of receipt. All damaged packages must be retained for inspection. Claims not received within the period specified above will not be valid. To make a claim please contact Highland Statistics Ltd. via email address highstat@highstat.com.

Privacy of your data

Highland Statistics Ltd. stores and processes data in accordance with the Data Protection Act 1998.

Changes to the Terms and Conditions

Highland Statistics Ltd reserve the right to change or update any Terms and Conditions from time to time without prior notice.

Contact details

Highland Statistics Ltd.
6 Laverock road
AB41 6FN Newburgh
Aberdeenshire
United Kingdom
Tel: 0044 (0) 1358 788177
Email: highstat@highstat.com
 Web: www.highstat.com
VAT No. GB 827 5870 93